Payment methods

We accept Paypal OR debit/credit including VISA, MASTERCARD, AVEX, DISCOVER. 

 

I don’t have a PayPal account. How can I pay for my order?

Answer:
No problem! You don’t need a PayPal account to complete your purchase. When you’re ready to check out:

  1. Click your cart to begin the checkout process.
  2. Choose your preferred shipping option.
  3. Next to the “PayPal” button, select “Proceed to Checkout”.
  4. On the following page, you can enter your billing information and select whether you’d like to pay with your credit/debit card or a PayPal account.

This allows you to securely complete your payment without creating a PayPal account.

 

Why does my billing statement say I used PayPal when I placed my order with a credit card?

Answer:
Our company uses PayPal as our credit card processing service. Even though you entered your credit card details directly and didn’t use a PayPal account, the transaction is processed through PayPal. As a result, “PayPal” may appear on your billing statement. Rest assured, your payment was made using the credit card you provided.

 

My cat won’t take the capsule. How can I administer it?

Answer:
If you’re having trouble administering capsules to your cat, here are some tips to help:

  1. Using a Syringe (Optional):

    • We offer an oral syringe upon request with your order.
    • Open the capsule and mix the powder with a small amount of liquid (e.g., water or broth).
    • Use the syringe to draw up the mixture.
    • Gently insert the syringe into the side of your cat’s cheek and dispense the liquid slowly.

  2. Hiding the Capsule/Tablet:

    • Conceal the capsule or tablet in a small amount of canned cat food, strained meat baby food, tuna, or other canned fish.
    • You can also use pill pockets, plain yogurt, cream cheese, or a bit of butter to mask it.

 

Return Policy

We value your satisfaction and stand by the quality of our products. As a small business, we are proud to offer a 100% satisfaction guarantee or your money back within 60 days of purchase.

If you’re not satisfied with your order for any reason, please reach out to us via email at customersupport@puppybuttspetsupply.com. Our friendly customer service representatives are happy to assist you and ensure a smooth resolution.

Thank you for supporting our small business!